Help Center
Pick a topic, check the common questions, or get in touch with a person.
Getting started
How searching, contacting a poster and posting your own listing work.
Posting a listing
The three-step form, review times, and editing or removing what you posted.
Account & PIN
Signing in with your PIN, resetting it, and managing or deleting your account.
Safety & reporting
What to check before you pay anyone, and how to report a listing.
Contact support
Something not covered here? A person reads every message.
Common questions
Does it cost anything to post?
No. Posting a room, job, vehicle or business is free, and there is no commission when a deal goes through. We do not charge either side.
How long until my listing appears?
Listings go into a review queue after you submit them. Most are approved within a few hours. You will get a notification when the status changes, and you can track it from your dashboard.
Why do I need a PIN instead of a password?
The app and the website share one account system built around a 4-digit PIN plus an email OTP on sign up. It is quicker on a phone and still verified through your email address.
Still need help?
Email support with what you were trying to do and, if it is about a listing, a link to it.
support@genzlinkapp.comSunday–Friday, 10 AM – 6 PM NPT
All the ways to reach usReporting a scam or an unsafe listing? Use the Report button on the listing, or email report@genzlinkapp.com.